Yes, we encourage you to stay with your pet during the entire visit.

Yes we do! We encourage checking in before you arrive to secure a visit time and reduce your wait. We will see walk-ins on a first come first serve basis until we reach capacity. We can give you an estimate on wait times. Please be aware our last walk in is accepted 1 hour prior to close to allow us to better care for your pet.

We will gladly work with your pet insurance provider. Pet insurance typically works differently than human insurance. After you pay for vet services, your insurance company will reimburse you based on your claim and plan’s coverage.

We can provide receipts and medical records to help you process your claim. We are enrolled Trupanion’s Vet Direct Pay system to help process your in-clinic claims.

Every facility has different requirements. We recommend checking the requirements at least 6-8 weeks in advance in case booster vaccines are needed. Neighborhood Vet offers all the vaccines commonly needed for grooming or boarding. Most facilities will require all core vaccines. Non-core vaccines for dogs may include Bordetella and Influenza. Some facilities require a parasite check. Please remember, it can take 2-3 weeks for a vaccine to boost your pet’s immune system and provide proper protection.

Our goal is to prevent long wait times and keep you informed. Checking in before arriving to the clinic and having all forms and records completed reduces wait times to usually under 15 minutes. Walk ins may have a longer wait of at least 30 minutes. Please be mindful medical tests/procedures are being performed. We take our time with more anxious or sick pets. Some time variables can not be predicted.

Split payments are available for our bundled preventative services. We are partnered with Scratchpay to allow payments over time for approved customers. We discuss your pet’s treatment plan and costs prior to services.

Yes! Our clinic has free private parking and handicap parking. Our lot is located directly in front of our building and has ample room. We have a designated space for pets with special needs and curbside prescription pick-up for convenience.